Appointment &
Registration Guidelines
Scheduling your visit at Heartland Urgent Care is quick and hassle-free. Use our online booking portal to request your appointment at a time that works for you.
Appointment Process
Booking an appointment is easy. Simply complete our online appointment request form or contact our clinic by phone.
How It Works
- Submit your appointment request online.
- Our team will review your request.
- We'll contact you to confirm the available appointment time.
- Receive your appointment confirmation.
Before Your Visit
To help us provide the best possible care, please have the following information ready.
- Health Card (OHIP) or Government-issued ID
- Current medications
- Relevant medical records (if applicable)
- Updated contact information
Appointment Information
When requesting an appointment, please provide:
- Full Name
- Date of Birth
- Phone Number
- Reason for Your Visit
- Preferred Appointment Date
Appointment Policies
Please keep the following in mind before your visit.
- Arrive 10–15 minutes early.
- Give at least 24 hours' notice for cancellations
- Late arrivals may require rescheduling.
- Appointment availability depends on physician schedules.
Quick & Convenient Walk-In Care
Fast, convenient care when you need it most. No appointment required for eligible non-emergency medical concerns.
What to Expect
Whether you’re visiting for a minor illness or injury, our walk-in clinic is here to provide timely medical care in a comfortable environment.
- No appointment required
- Patients are seen based on arrival time and medical priority
- Wait times may vary depending on physician availability
- Our reception team will assist you throughout your visit
Helpful Information
To help make your visit as smooth as possible, please keep the following in mind:
- Bring your OHIP card or a valid government-issued ID
- Bring a list of current medications, if applicable
- Uninsured services may require payment at the time of your visit
- Our friendly team is here to make your visit as smooth and comfortable as possible.