Appointment &
Registration Guidelines
Scheduling your visit at Heartland Urgent Care is quick and hassle-free. Complete the appointment request form below, and our team will contact you to confirm your booking.
Appointment Process
Booking an appointment is easy. Simply complete our online appointment request form or contact our clinic by phone.
How It Works
- Submit your appointment request online.
- Our team will review your request.
- We'll contact you to confirm the available appointment time.
- Receive your appointment confirmation.
Before Your Visit
To help us provide the best possible care, please have the following information ready.
- Health Card (OHIP) or Government-issued ID
- Current medications
- Relevant medical records (if applicable)
- Updated contact information
Appointment Information
When requesting an appointment, please provide:
- Full Name
- Date of Birth
- Phone Number
- Reason for Your Visit
- Preferred Appointment Date
Appointment Policies
Please keep the following in mind before your visit.
- Arrive 10–15 minutes early.
- Give at least 24 hours' notice for cancellations
- Late arrivals may require rescheduling.
- Appointment availability depends on physician schedules.
Quick & Convenient Walk-In Care
Fast, convenient care when you need it most. No appointment required for eligible non-emergency medical concerns.
What to Expect
Whether you’re visiting for a minor illness or injury, our walk-in clinic is here to provide timely medical care in a comfortable environment.
- No appointment required
- Patients are seen based on arrival time and medical priority
- Wait times may vary depending on physician availability
- Our reception team will assist you throughout your visit
Helpful Information
To help make your visit as smooth as possible, please keep the following in mind:
- Bring your OHIP card or a valid government-issued ID
- Bring a list of current medications, if applicable
- Uninsured services may require payment at the time of your visit
- Our friendly team is here to make your visit as smooth and comfortable as possible.